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Conversational AI The Ultimate Guide for 2023
Conversational AI is a technology that enables chatbots to mimic human-like conversations to interact with users. This technology leverages Natural Language Processing (NLP), Speech-to-Text recognition, and Machine Learning (ML) to simulate conversations. Conversational AI is a collective term for all bots that use Natural Language Processing and Natural Language Understanding to deliver automated responses. But it also applies to other technologies like voice search and keyword research, where words are used to find content on a website or app. From a business perspective, these systems help improve user experience, customer engagement, streamline customer support operations, and offer more personalized services. It provides them with tools to respond to customers quickly…